(“ET Enterprise Solutions,” “we,” “our,” or “us”)

Privacy Policy & Terms of Service
Effective Date: February 2025

This Privacy Policy and Terms of Service explains how we collect, use, and protect your information, and outlines the terms under which you engage with our services—whether online, by phone, or in person.

1. Information We Collect

Personal Information: Name, phone number, email, physical address, and service details.

Service Interaction Data: Booking history, estimates, messages.

Technical Data: IP address, browser/device info, website usage.

Marketing Data: SMS/email opt-ins and communication history.

Payment Data: Used for invoicing—never stored on our servers.

2. How We Use Your Information

To deliver and schedule services

To send reminders, confirmations, and updates

To follow up with promotional offers (if opted-in)

To improve customer experience and service quality

To comply with legal obligations

3. Data Sharing

We do not sell or rent your personal data.

We may share your info with trusted contractors, scheduling tools, or SMS/email providers strictly for business use.

We may disclose info if required by law or to protect our business.

4. Cookies & Tracking

Our website uses cookies for analytics and performance.

You may disable cookies in your browser; this may limit some features

.

5. Security & Data Retention

We use secure systems to store and process your data.

No system is impenetrable, but we take reasonable precautions.

Data is retained only as long as necessary for service or legal purposes.

6. Your Rights

You may request to:

Access your data

Correct or delete your information

Opt out of marketing at any time

To exercise your rights, contact [email protected]

7. Communication Terms

By submitting a form or engaging with our service, you consent to receive:

SMS/text messages

Emails

Phone calls related to your inquiry

Message & data rates may apply.
To opt out of texts, reply STOP. To unsubscribe from emails, use the provided link.

8. Terms of Service

Bookings

By booking with us, you confirm the service location and provide accurate contact information.

We may reschedule due to weather, safety, or access issues.

Liability

We are not responsible for pre-existing damage or hidden hazards.

Work is performed with professional care. No warranties are implied unless stated in writing.

9. Payments & Cancellations

Payment is due upon service completion unless agreed otherwise.

Please cancel or reschedule at least 24 hours in advance.

Late cancellations may incur a fee.

10. SMS Messaging Policy

By opting in, you agree to receive reminders, updates, and promotions via SMS.

Consent is not required for service.

We do not sell or share your phone number for marketing.

11. Age Restrictions

Our services are for customers aged 18 or older.

12. Legal Jurisdiction

This agreement is governed by the laws of Florida. Disputes will be handled in Pinellas County, FL courts.

13. Severability

If any part of this agreement is found unenforceable, all other terms remain in effect.

14. Updates to This Policy

We may update this policy from time to time. The latest version will always be posted on our website with the updated effective date.

Contact

ET Enterprise Solutions LLC
Palm Harbor, FL 34683
Email: [email protected]